OK, there was an employee without the title of manager who was my direct reporting supervisor and I wasn't told that when I was hired...I had no idea it was going to be so micromanaged, worst of all he was sick all the time, did not like women at all, and told me things like "stop asking stupid questions" and went as far to tell me he never wanted to hire me but everyone else did, he sent rude responses to my emails, even when I asked if there was anything I could do to help out and if I didn't have enough to do...initially during training I sat with someone in between us, the other person I started with was out all the time which was a no no during the first 90 days, then I was moved up against the wall cubicle with him right next to me, thats when it all went down hill..he never was forced to go home when he was sick, he was always sick, always, i couldn't avoid catching his germs because he was one cubbie over, he texted the directing manager every little thing I did, I remember once i suddenly had an upset stomach and was in the ladies room a little too long. heaven forbid i didn't bring my phone in the bathroom with me, i don't know about youbut i don't bring my cell phone in the stall with me-gross, they accused me of slacking and taking off and almost sent me home. I was fine. I offered to stay 30 min later to make up the time, oh no they'd rather complain...stuff like that...training, training wasn't done by them, it was done by other people, and they were awesome. The minute the managers found out i was NOT 27 (I look super young) and was turning 40, they started finding everything and anything to document my file, basically my first year was to pile enough evidence to get rid of me, the girl next to me would work for five minutes and then disappear from her desk for 20 minutes at a time, take mondays off, call in sick, text people on her phone constantly, constantly, with a no cell phone policy....it was the worst...dont work here, trainning is decent, but the stuff one must put up with,,,,,not worth it..conflicting info on how your supposed to answer the phone...