I applied online. The process took 2 weeks. I interviewed at AIG (New York, NY) in Sep 2014
Interview
I received an email about a week after applying online stating that they wanted to schedule a time for a phone interview. The phone interview was simple and short seeing as she called late as well. She siomply asked what i was looking for and salary requirements. i was called for a face to face interview the next business day. i met with the head of department and a financial analyst. it was pretty basic as the head dept managaer was speaking practically the entire time since the moment we met. He spoke for about 20- 30 min then asked if i had any questions for him before i can manage to even say anthing for myself. He didnt even ask me questions until i after i spoke. After wards, i spoke with financial analyst and it was basically a short 10 min interview even though i was told that it 45 min with each person
Interview questions [1]
Question 1
no difficult questions at all. Typical random questions that they thought of at the moment
Good, poor communication/response levels when details requested. Recruiter was quite unresponsive when asked for hiring timeline. The interview process was ok bar the lack of communication from the internal recruiter. No issues with HR or hiring team
Document the test results and deviations
Recommend potential features and enhancements to management by collecting customer information and analyzing customer needs
Document resolutions and workarounds in the form of help content or solution articles so that they can be leveraged by others
Maintain North Star L5 processes, system process flows, SOP’s, controls, training and other business process documentation
The interview experience is so good. I got 2 round of interviews to ask about my experience and some situations questions. Second round interview is more focusing on culture and personality to see if this suit the team culture.
Interview questions [1]
Question 1
One of the most difficult situations to be handled.