AT&T Customer Service interview questions

It started with asking me about my background and what my last job was like and what I liked most about it. There were a bunch of questions targeted at finding out my overall demeanor and also a few quasi situations presented to me to see how I would handle the situation

All preludes on-line. Interview was rigidly described and no reschedules or late arrival countenanced. Interviewer was cordial. Asked for my resumé. Because I had been retired for some time, I had no relevant resumé but had a personal mission statement and description of my experience, education, skills, and interests. Also provide NPS from SCORE to show how my clients felt about my SCORE services; and had references from a previous consulting practice. He was impressed with all three and wanted to keep them. Told me I should hear within a week and that a class would be starting in mid-December.