I applied for a customer service position through Career Builder. When an employee called to schedule the interview and told me the company name, I specifically asked if selling was involved (because I was not at all interested in sales), the woman said that "no sales were involved and that you would be contacting customers who already have established policies to obtain more information." I agreed to the interview. It was a complete lie. When you arrive, there are about a dozen others waiting to be called in. There are a panel of so called interviewers. They are all nice and very inexperienced and ask you some typical customer service skill questions, as well as some old school interview questions. I again asked if this was a sales position and was told, it was a customer service position. They lied again. A few minutes later, I was brought in a room with most of the same people who were waiting when a walked in (minus a few others who were smart enough to walk out instead of wasting their time). You then sit and watch a film about how selling life insurance can change your life, etc., along with a salesman convincing you of the same. You are also told you have to spend $50 or $60 to start the ball rolling if you're interested in working for them. You then have to fill out some forms about yourself and you are told you will be contacted within 24 hours to proceed to a one on one interview. During this presentation a smart woman walked out. I should have done the same. I didn't submit my forms and wasn't contacted. Like other reviews have stated, the people who work there are like a cult. This was a total waste of time.