Ancestry Customer Service Representative interview questions
Updated Dec 16, 2022
based on 3 ratings
Difficulty
Easy
Experience
Very positive
How others got an interview
100%
Applied online
Applied online
Interview search
3 interviews
Ancestry interviews FAQs
Customer Service Representative applicants have rated the interview process at Ancestry with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 53% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Ancestry as a Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
It was good and I enjoyed it. I think I could do a new interview if needed I liked it so far. I hope for a call back from the manager that I spoke with
I applied online. The process took 3 weeks. I interviewed at Ancestry (Dublin, Dublin) in Sep 2014
Interview
Telephone interview followed by 1 full day interview. Team projects put in place to check for problem solving skills and to see how you react as a team and also as an individual. Timing was key to get problem solved asap.
Interview questions [1]
Question 1
Scenario questions if you were on the phone to a customer
I applied online. I interviewed at Ancestry (Provo, UT) in Jul 2013
Interview
Come in for on site interview. Lasted about 45 minutes. It was mostly discussion. met with a team Manager who discussed the job and requirement then asked question about who I was and why I wanted to work for Ancestry.