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      Ancestry

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      Related searches: Ancestry reviews | Ancestry jobs | Ancestry salaries | Ancestry benefits
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      Customer Service Associate Interview

      Apr 5, 2018
      Anonymous Interview Candidate
      Schertz, TX
      Declined offer
      Negative experience

      Application

      I applied online. The process took 2 days. I interviewed at Ancestry (Schertz, TX) in Feb 2018

      Interview

      There is a questionaire to fill out. Then you have to make an audio recording of your voice. Then there was a form I-9 to fill out. There was also a background check done

      Interview questions [1]

      Question 1

      How do you get along with people?
      1 Answer

      Other Customer Service Associate Interview Reviews for Ancestry

      Customer Service Associate Interview

      Aug 12, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Ancestry in Oct 2017

      Interview

      I was interviewed by two managers who each asked questions regarding my experience with the product and how I would handle certain types of experiences and tested my phone skills.

      Interview questions [1]

      Question 1

      They asked how I would handle a situation.
      Answer question

      Customer Service Associate Interview

      May 31, 2017
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Ancestry (Dublin, Dublin)

      Interview

      i talked over the phone with ancestry, they were very lovely. They said they will get back to me with an online assessment and more details about training. they gave me details about what the job requires, benefits and location. very very helpful. she seemed very engaged into the conversation and gave me the impression that i got to the next phase.

      Interview questions [1]

      Question 1

      what do you like the most about customer care
      Answer question

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