It took a week. First there was a phone interview. 1. why do you want to work for this company 2. What is your pay range? 3. What are your qualifications to work here? 4. What do you want from this job? At the interview the description of the job was given on a paper. Then the lady went over it briefly and then she asked if anything blocked your schedule from working a 40 hr week. Then a series of questions were asked: 1. tell me about yourself 2. Tell me about a time when you helped a frustrated customer 3. Tell me about something you didn't like in your previous job/jobs? 4. Tell me about a time you had a disagreement with a coworker or boss 5. Tell me about a time you made a mistake and how did you fix it? A lot of customer service and example related questions. 6. What pace do you like to do your job and why?