I applied online. The process took 3 weeks. I interviewed at CDW
Interview
About 3 days after applying for the position I received a phone call from a college recruiter asking to set up a phone interview. Consisted of mostly behavioral questions and 2 questions of how I would handle potential sales scenarios. About a week later, received a phone call saying that they would like me to interview with a hiring manager. The interview lasted about an hour and consisted of a few behavioral questions, how would handle situations, and small talk to get a feel of my personality. Over all it was a good experience, very friendly people!
Interview questions [1]
Question 1
Explain a time when you disagreed with someone in the workplace and how you handled the situation?
Simple and relaxed. Show dedication, persistence and willing to do what it takes to learn and grow your book. Willing to come into office. No prior IT experience needed. Three separate interviews completed.
The interview process was a 3 stage process. 1st - Phone screening with the recruitment agency, 2nd - Phone interview with CDW’s HR, 3rd - Zoom/office interview in person with CDW HR + Director.
Overall 1st screening interview was pretty straight forward and was informed that I would be processed to the next stage and a member of CDW would be in contact next week to arrange a interview. Guess what? A week has passed and no update from recruitment agency or CDW. I’ve sent a email for a update and if the position is still vacant or not? Which is currently pending.
The delayed response with lack of communication and update is a red flag for me as CDW is meant to be a IT Solution company that’s able to quickly problem solve, you would assume organisations skills would be prioritised accordingly. Especially when hiring a positional new candidate.
Hiring process was meant to be a 3 stage interview, 1st interview - outsource hiring firm, quick 30 mins call, 2nd interview - Hiring Manager + Member of Team, 3rd Hiring Manager plus Director.
Passed the 1st interview with ease, was informed immediately that I have passed the 1st screening and a member of CDW will call the next following week. Guess what? The week has passed and I resent a email for a update in regards to the position and if still vacant, currently waiting for a reply from the outsourced hiring company but the entire process seems to be delayed with lack of communication with candidate. Which is a major red flag as you would assume a IT Solution company would be more prompt in both communication and process.