CGI Service Desk Analyst interview questions
Updated Feb 3, 2026Difficulty
Average
Experience
Very positive
How others got an interview
- 40%Applied onlineApplied online
- 10%In PersonIn Person
- 10%Staffing AgencyStaffing Agency
Interview search
16 interviews
CGI interviews FAQs
- Service Desk Analyst applicants have rated the interview process at CGI with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 66.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Service Desk Analyst roles take an average of 11 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at CGI overall takes an average of 23 days.
- Common stages of the interview process at CGI as a Service Desk Analyst according to 7 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 20%
Skills test: 15%
Presentation: 10%
Personality test: 10%
Background check: 10%
Other: 5%
Drug test: 5%
IQ intelligence test: 5%
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