I applied online. The process took 2 months. I interviewed at Cintas (North Jackson, OH) in Feb 2019
Interview
First had a phone interview followed by an in person interview with a Service Manager. Those went very well so spent a day with a driver running his route followed by another in person interview with a different Service Manager right after coming back to the station. Last interview (4th) was with the General Manager. I was disappointed because both Service Managers said they thought I was perfect and the driver was so happy that he recommended me for hire. General Manager said he only wants to promote from within so interviewing was probably a waste of time. Cintas lost out on a great employee for the next 20 years
Interview questions [1]
Question 1
Tell me about a time when you went out of your way to satisfy an angry customer and what was the outcome?
I went through a 4 step interview process including the ride along. I think it came down to the GM deciding it wasn't a good fit. Very top heavy management but very professional. Don't forget your suit.
Interview questions [1]
Question 1
Tell me about a time you made a mistake and did you tell your boss.
I applied online. The process took 2 weeks. I interviewed at Cintas in Apr 2025
Interview
6am ride-along with one of the drivers on the route, then you return to the office and speak with the entire gauntlet of hiring managers (roughly 5-6 interviews). Very thorough process.
I applied online. The process took 1 week. I interviewed at Cintas (Stockton, CA) in Oct 2024
Interview
During the hiring process, the manager specifically told me he was hiring for a "bench role". Somebody who could fill in where needed at the company. The job title that was posted was a ghost position, and had no timetable of when it would actually be available.
Interview questions [1]
Question 1
What are you looking to get out of working for Cintas?