Collette Customer Service interview questions

Applied and got a call 2 weeks after my application and had an interview with their HR in RI, passed the interview and had appointment with the hiring Manager. The interview went well even discussed about the benefits and start of training and I was told they will let me know if I passed or not by the end of next week.I waited for another week but I haven't got a response (email or phone call).I decided to email the HR and even called and left a message 'cause I really wanted the job but never heard from them since then.