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      Customer Service Representative Interview

      Oct 6, 2017
      Anonymous employee
      Saint Paul, MN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Comcast (Saint Paul, MN)

      Interview

      I applied on a Thursday, got a call for some preliminary questions on Friday and they asked if they could do a phone interview then or schedule a different time. If they (Manpower Group) seem like you would be a good fit they will send a online assessment. I completed that on the same day and got a phone call Monday saying I passed the assessment and they wanted to schedule a in person interview. They were able to schedule me the very next day. The in person interview process was very pleasant. There were 3 of us and they took us all for a tour and description of how things are ran. Very nice facility and seems like they really care about their employees so that they can take care of their customers. We then split into our separate interview. Interview is all behavioral questions, so as long as you can use life experience to relate back to skills they are looking for, you should be good. Email next day (Wednesday) saying they will extend an offer of employment. Called me on Thursday to share next steps; basically to sign the offer online and get background checks and drug screening started. Whole onboarding process says it could take up to 4 weeks so be prepared to wait until your start date.

      Interview questions [1]

      Question 1

      Tell me about a time you had to troubleshoot a problem over the phone.
      Answer question
      20

      Other Customer Service Representative Interview Reviews for Comcast

      Account Manager Interview

      May 14, 2026
      Anonymous Interview Candidate
      Philadelphia, PA
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Comcast (Philadelphia, PA) in Feb 2026

      Interview

      I am currently internal so I applied online. Had a 15 minute screening call with the recruiter asking basic questions. First interview was with hiring manager. Very conversational with a couple "formal" questions. Second interview with the sales team. More difficult trying to drill down to how I work and why I should be chosen.

      Customer Service Representative Interview

      Jan 8, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Comcast

      Interview

      Very professional, interviewer was polite, thorough, timely, asked relevant questions. I was made to feel comfortable and I would describe it as a pleasant experience. I would recommend applying for positions with this company

      Interview questions [1]

      Question 1

      How do you handle difficult/challenging conversations
      Answer question

      Customer Account Manager Interview

      Mar 5, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Comcast

      Interview

      There was an assessment followed by a phone interview with a recruiter then a virtual panel interview with a senior manager and two supervisors. The phone interview was no more than 20 mins and the panel interview was 45mins. I received an offer after a week.

      Interview questions [1]

      Question 1

      Why did you choose to go into sales?
      Answer question
      1

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