I applied online. The process took 5 days. I interviewed at Credit Acceptance (Southfield, MI) in Feb 2018
Interview
I did a phone interview with a recruiter. The questions were pretty easy. She called ten minutes later saying I moved to the next step. Did online assessment that’s pretty long with odd questions. Passed that and did face to face interview within two days. Face to face was tell me about a time questions and a role play call.
Interview questions [1]
Question 1
Tell me about a time you had a difficult customer and how did you over come it?
I applied online. I interviewed at Credit Acceptance (Augusta, GA) in Dec 2020
Interview
1st interview 15 minutes, Second interview 50 minutes, Back ground done by 'HireRight' who is very thorough. They call the Human resource departments of your previous jobs and confirm tour employment. Start date, End date and position. Also will as them would they hire you again. Don't lie on your resume or you will have issues getting hired.
Interview questions [1]
Question 1
Tell me about a time when yoy came in contact with a irate customer
I applied online. The process took 4 days. I interviewed at Credit Acceptance (Southfield, MI)
Interview
I applied, the same day received an email about a phone interview. Scheduled a phone interview for the next day, took an assessment, was called to do an in person interview,
Still waiting on a decision
Interview questions [1]
Question 1
Name a time where you had to deal with a difficult customer and what was the outcome?
I applied online. The process took 1+ week. I interviewed at Credit Acceptance
Interview
Applied online, 2 days later I had a phone interview. Day after interview I was called to schedule a face to face. Went to the face to face interview 4 days later. Interview consisted of a series of standard interview questions and also a role play. This was actually the best interview process that I’ve ever been through. Really helps to prepare yourself for an interview by studying “potential” questions. Just get your mindframe ready to answer anything and be confident. I was offered the job only 6 hours after leaving my interview!! Can’t wait to start!!!
Interview questions [1]
Question 1
Describe a time you had a difficult customer, how did you deal with them and what was the outcome?