Currys interview questions

Applied online, heard back 2 weeks later. The interviewer was the store manager, formal but laid back interview. She asked me questions to do with knowledge of computers and electronics, and teamwork, along with personal questions like prior work experiences, which companies etc. Asked questions related to the CV to check my knowledge of what was on there.

My interview was at 10am; I was told over the phone that the interview would be a 1:1 interview so I was thrown off when I saw another interviewee in a suite and tie, holding birth certificate and passport etc. We went upstairs together with who I assumed to be the manager of that store ( I was interviewed at a different store to the one I applied for) and a lady helping out. She told us to sit at a table in a room and fill out our contact details while she went into the other room. When she returned she talked us through the next stage of the interview which was a role playing activity. I had been worrying about this the week prior so I wasn't exactly enthusiastic about doing this. Luckily the role play was actually a 1:1! We were given a worksheet with the details of three mobile phone contracts such as text,mins,data usage limits and the overall prices. The cheapest started at £25 p/m, £35 p/m and the most expensive was £45 p/m. During the role play the manager posed as a customer looking for an upgrade. (The upgrade is your handset along with the most relevant contract.) I had to sell him the most appropriate contract based on his responses. A good place to start is to greet them like you would a real customer and ask questions about what they plan to use the phone for. We were allowed to take the sheet in with us as a guideline and make notes if necessary. You also had to sell the benefits of your current handset. After the role play I was provided with some positive feedback and we then moved onto the competency interview. Where the manager asked some standard interview questions like -"Why Carphone Warehouse?" Once that was over I shook his hand and they wished me luck on the rest of the process. As soon as I left though, I received a call from the manager of the store I had actually applied for asking me to attend an interview there on the same day. When I told her I had just finished the interview she seemed confused, I don't know what that was about. Oh well.