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      Elevance Health

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      Related searches: Elevance Health reviews | Elevance Health jobs | Elevance Health salaries | Elevance Health benefits | Elevance Health conversations
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      Customer Care Representative I Interview

      Oct 19, 2016
      Anonymous employee
      Tampa, FL

      Other Customer Care Representative I Interview Reviews for Elevance Health

      Customer Care Representative Interview

      Oct 4, 2024
      Anonymous Interview Candidate
      Columbus, GA
      Declined offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Elevance Health (Tampa, FL) in Oct 2016

      Interview

      I applied for this position in the beginning of September, did the assessment about 2 weeks later had to do a phone interview and the following week did an in person interview. 3 days after the in person interview I got a call with a job offer. Overall process took about 4+ weeks! Very nerve wrecking but worth it. So excited to start! Interview questions were typical STAR questions nothing out of the ordinary or difficult to answer.

      Interview questions [4]

      Question 1

      Why do you want to work for us?
      Answer question

      Question 2

      What do you know about the company?
      Answer question

      Question 3

      In a year why was it a good decision we chose you to work for us?
      Answer question

      Question 4

      A time you went out of your way for a customer
      Answer question
      8
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Elevance Health (Columbus, GA) in Sep 2024

      Interview

      The first interview was a recorded Q&A. You had 3 tries to get the recorded response you wanted. The second interview was a 30 minute interview on Microsoft Teams. The manager was polite, personable, and the interview was casual.

      Interview questions [1]

      Question 1

      Tell me about a time you had to deal with a difficult customer.
      1 Answer

      Customer Care Representative Interview

      Oct 3, 2023
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Elevance Health (New York, NY) in Sep 2023

      Interview

      Web camera interview then a second interview. Job offer a week later. Job offer was sent via Email and then quick phone call for offer. Congratulations letter followed the same day and then background check

      Interview questions [1]

      Question 1

      Tell me about a time where you had a difficult customer and how you handled it?
      Answer question

      Customer Care Representative Interview

      Jul 12, 2023
      Anonymous employee
      Winston-Salem, NC
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Elevance Health (Winston-Salem, NC)

      Interview

      Interview was good , they asks lots of questions just answer them with confidence I say . Questions can get a little tricky in the interview but you can do it

      Interview questions [1]

      Question 1

      Name a time when you went above and beyond
      Answer question