I applied online. The process took 4 weeks. I interviewed at Embry-Riddle Aeronautical University (Daytona Beach, FL) in Sep 2015
Interview
One phone interview with manager.
First in person interview was with manager and team lead. Same questions in phone interview reviewed, then additional from team lead. Professional, friendly.
Second interview was most of the team including manager and team lead again. Same questions from first in-person reviewed, new questions from new additions to the interview. Very friendly.
Interview questions [1]
Question 1
Give us an example of how you would handle relations with a customer that is having a issues at one of your previous jobs.