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      Customer Service Representative Interview

      Nov 19, 2015
      Anonymous employee
      West Mahopac, NY
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Enterprise Mobility (West Mahopac, NY) in Apr 2011

      Interview

      6 different interviews with the same basic questions. (Wasted hours of my time traveling to meet all these "regional managers"-- that said) Lots of smoke and mirrors. They promise you all this growth opportunity, but I'm glad I didn't accept the offer. Friends I know who did got trapped there for years. They give u 5 days off a year as a new person and you have to work LONG weekdays and half days every other Saturday. What red flag does this raise for me?? That this gives you no time to look for othe employment once you realize you're being over workee and under paid-- and you're locked in. Seemed like a reasonable place to learn about sales and basic business skills-- but not anywhere I could see myself growing or being happy. I luckily accepted a client services position and a growing tech start up in NYC and I'll never look back.

      Interview questions [1]

      Question 1

      Basic interview questions on repeat. Give me a time where you did this? Do you consider yourself a go-getter?!
      1 Answer

      Other Customer Service Representative Interview Reviews for Enterprise Mobility

      Customer Service Representative Interview

      Jan 8, 2026
      Anonymous employee
      Traverse City, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Enterprise Mobility (Traverse City, MI)

      Interview

      I interviewed with the Branch Manager and Regional Director. The interview covered basic questions mostly focused on customer service experiences. It lasted a little less than an hour, and everyone was very kind.

      Interview questions [1]

      Question 1

      What does good customer service mean to you.
      Answer question

      Customer Service Representative (CSR) Interview

      Oct 8, 2025
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility (Phoenix, AZ)

      Interview

      Initial was ok but face to face was very judgmental and reminded of an interrogation. Not sure what they were looking for exactly. I answered the questions but I guess not good enough and I know I have great experience.

      Interview questions [1]

      Question 1

      Tell me about a time you helped a customer who was angry.
      Answer question

      Customer Service Representative Interview

      Sep 8, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through college or university. I interviewed at Enterprise Mobility

      Interview

      Straightforward at one of their offices. A good chat around job role and my CV. Spoke about my customer service skills and the culture of the company. Area manager and manager of branch interviewed me.

      Interview questions [1]

      Question 1

      Experience in customer service previously. Some scenario based questions.
      Answer question