I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility
Interview
Applied for position online from Indeed. The HR department sent an email to confirm a phone interview. In the phone interview, I told her about my experience working in a call center. I was instructed to take a skills assessment at CareerSource before interviewing at the call center. The interview at the call center went well. The interviewers were friendly and professional. I was pretty nervous. After, the interview I sat down with an agent and listened to some calls. A couple weeks later I was called and offered the position and asked to do background check.
Interview questions [1]
Question 1
Do you have call center experience?
Explain how you multitasked at a previous job?
How did you go above and beyond to help a customer?
What was a job you least liked doing?
I interviewed at Enterprise Mobility (Traverse City, MI)
Interview
I interviewed with the Branch Manager and Regional Director. The interview covered basic questions mostly focused on customer service experiences. It lasted a little less than an hour, and everyone was very kind.
I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility (Phoenix, AZ)
Interview
Initial was ok but face to face was very judgmental and reminded of an interrogation. Not sure what they were looking for exactly. I answered the questions but I guess not good enough and I know I have great experience.
Interview questions [1]
Question 1
Tell me about a time you helped a customer who was angry.
I applied through college or university. I interviewed at Enterprise Mobility
Interview
Straightforward at one of their offices. A good chat around job role and my CV. Spoke about my customer service skills and the culture of the company. Area manager and manager of branch interviewed me.
Interview questions [1]
Question 1
Experience in customer service previously. Some scenario based questions.