I applied through a recruiter. The process took 1 day. I interviewed at Firstsource Solutions (Airoli) in Feb 2016
Interview
It was a 3 round process with First round being purely HR Interaction. The second round involved test in reading, typing and listening skills. The third round with the Operations team to qualify as a valid candidate. The interview lasted for a whole day where they had a lot of gap in between these tests which could have been better, also the dedicated person from Operations team was not available initially but they managed to get someone to get the Interview done.
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
I applied through other source. I interviewed at Firstsource Solutions (Mumbai) in Sep 2025
Interview
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Interview questions [1]
Question 1
How many calls I would take at my last place of employment
I applied online. The process took 5 days. I interviewed at Firstsource Solutions (Houston, TX)
Interview
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Interview questions [1]
Question 1
Asked about previous roles and what would you do in certain situations