GEICO Customer Service Representative interview questions

I did a online application they sent me a email that evening to pick a on the phone interview. They called me the next morning ask me a couple question to see if I would be able to work the job schedule after that they had me come in the next day to take a computer test it covered typing and put data into the computer system after I passed that. They did a face to face interview after they did role play with me. All that takes about 3 hrs! After that they told me someone would call within the next week to set up a last interview. So 5 days later they did call I missed the call I called back with in 30 mins I got a voicemail for the HR department said to leave a message and they would call back within a business day I waited 2 days to hear back never got a call so I called back today and told the lady I was waiting for a call back. She said we closed your file because we tried calling many times. So I corrected her and told her no you only called once and I called back with in 30 mins and I never got a call back so that's why I'm calling. She said well you will just have to wait and reapply since you missed our call. Very rude! I guess I can be happy I am not going to be working with this company. A company that can flat out lie and be rude. So I guess what people have said about this company is true.