I got an email the day after I applied and was invited to do a phone interview. I passed the phone interview and went on to interview in person. Worst experience of my life!!! I arrived at 8:15am on 4/24/17 and did not leave until 4:30pm—that’s 8 hours and 15 minutes. I did not eat or drink anything all day nor did I get any sort of break. Everything was back to back. First thing when I got there I had to wait in the lobby for a little bit, then the recruiter brought me to complete the first computer test—this tested my typing skills, my ability to multi-task, and to see how quickly I can learn a system. After the test I waited in the lobby for the results. Once they got the results they asked me back to the same computer room to do more testing—this next round of testing was a behavioral/personality test and basic math. Then they had me wait in the lobby again for the results. After they got the results I was brought to an office with the recruiter and did an hour and a half more detailed face to face interview. After that the recruiter had me wait in the lobby again stating he was going to go over my answers with the managers to see if my answers from the interview were sufficient to move forward. The recruiter came and said I was going to be brought back to do a role play. After the role play I was brought back to wait in the lobby while the recruiter went to see if I was going to move forward. I was then brought into the call center where I shadowed three different people over the span of two and a half hours. By this time it was 4:30 and I was sent home stating they would follow up with me.
I received a call two days later from the recruiter stating one of the managers from Arizona wanted to do a phone interview with me before they would consider scheduling the final interview with me. I completed the phone interview with the manager the next day. I received an email a few hours after the phone interview stating they wanted to schedule my final interview and that I had to prepare a presentation for the interview and was to have the presentation to the recruiter two days before my final interview.
With no instructions or direction, I created the best presentation I could and sent it to the recruiter. When I arrived at my final interview my presentation was ready on a projector. There were two managers in the room and two managers on a webcam. During this interview one of the managers at the table was glaring at me. I presented my presentation and during my entire presentation the manager at the table continued to glare at me. It was at that point where I knew I was not really being considered. Even still—I continued my presentation then sat at the table and was asked the same interview questions that I had previously answered during my hour and a half in-person interview with the recruiter.
At the end, the recruiter brought me into the lobby to wait and said he was going to go find out if I'm a "yes" or "no". He came back about 3 or 4 minutes later and told me that he was going to have me leave since it was late in the day they aren't going to have an answer. It was clear that they were blowing me off and did not have the professional ability to provide the bad news to my face that they were not interested in hiring me. Upon leaving, I expect to receive an email within the next couple days stating I wasn't the right fit. Sure enough, two days later I received an auto generated email stating I was not moving forward.
After experiencing the unprofessional behavior of this leadership team, an 8 hour and 15 minute day of interviewing with no breaks and a final interview with no instructions for the presentation—I have dropped GEICO as my auto insurer.