The interview process is very tedious and took a one month to complete. There are 8 total steps which include:
Step 1: Submitting your college transcripts, resume, and cover letter. Your GPA must be above a 3.0 for a bachelor's degree or they will not accept you.
Step 2: After they review your package they may select you to the second step which is a 15 minute webcam interview where you are asked questions by the computer and you are recorded answering them. You are on camera so I dressed up for this. (Hint: I had to follow up after putting in my package or else I do not think they would have gotten back to me).
Step 3: They e-mail you an online exam which takes about an hour to complete. The first part was like a personality test asking basic questions about how you would react in different leadership situations. The next part had some math questions and different pattern assessments they wanted you to analyze. I again had to call for my results. The HR guy who had been working with me said that I passed the exam and that I scored strongest for the Sales Department. For the GEICO MDP the departments are (Sales,Service, and Claims).
Step 4: I was then finally invited to GEICO for an in person assessment. The first part of the test was on the computer and consisted of typing assessments seeing how fast that you can type. The second part was a multitasking test that sees how you well you can do various things on the computer at once. Both were easy I passed.
Step 5: They then have you learn about this fake company for 15 minutes. You are then to role play as a salesman (it may be different if you are doing another department) taking 3 different calls trying to sale this fake product. It was easy if you just act polite and try to sell using as much info as you can retain in the 15 minutes.
Step 6: This part is over the phone and they call you at a later day and it takes about an hour. The HR guy ask you various leadership questions seeing how you would react in different scenarios and how you would deal with a team under you. Pretty easy if you just sound confident and think of situations that you had been in.
Step 7: This part is back at GEICO and you get a tour of the place and you shadow someone for 2 hours. This part seemed pointless to me as you just sit next to a sales person and watch them work. I do not know I understood the intention of seeing what the work environment is like, but I felt like for 2 hours it was a bit much and almost as if I was bothering people.
Step 8: This is the last part and obviously the hardest and the most important. It occurs right after the previous part where you have been shadowing someone for 2 hours. At the end of 2 hours a lady comes up to you and asks if you are ready for the final interview. She takes you to the directors room along with herself and your potential department manager. Its the three of them and you in a room where you are pretty much on the hot seat. They start out the interview I guess like every other interview, "So tell us about yourself?" I went into that for a little bit then they ask you about your leadership style and personality. They ask you about how you have dealt with things in the past. They even act as angry customers and see how you respond.
Unfortunately, I did not get the position and was notified by an automated e-mail. I wish I could have spoken to someone in person to find out as why I was not selected. Having spent a month doing this and passing every test I assumed I was basically in the bag unless I flopped the interview (which I did not). Overall, I was not impressed with GEICO or the interview process. First off the HR person who was my point of contact was hard to communicate and coordinate with. He failed to send me two important e-mails which were only noticed because I constantly was calling him for those e-mails. If I had not I'm sure he would have assumed that I simply ignored them. Also, everyone at GEICO was wearing very informal attire when I was there, definitely not business casual. Also, during the final interview the managers barely even looked up from there script seeming almost robotic at times.