Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Gong

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Gong reviews | Gong jobs | Gong salaries | Gong benefits | Gong conversations
      Gong interviewsGong Manager of Customer Support Operations/Program Management interviewsGong interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Cisco
      4.0★Compensation & Benefits
      avatar
      Capgemini
      3.7★Compensation & Benefits
      avatar
      ADP
      3.5★Compensation & Benefits
      avatar
      Bloomberg
      4.0★Compensation & Benefits

      Manager of Customer Support Operations/Program Management Interview

      Apr 28, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Gong in Apr 2021

      Interview

      Phone screen with a recruiter, went well. Took a week and me asking for an update to get an update. Recruiter was engaged, pleasant to chat with. Next talked to the head of support who came off like he was annoyed he had to talk to me. Answers were short, didn't really seem to listen to anything Asked basic questions that didn't dig into anything, questioned moving jobs (which is ironic for someone who says he values growth and investing in people when I left roles due to lack of investment in my own growth). Sent thank you messages and received a generic email. Overall, just a mediocre experience that I wouldn't recommend.

      Interview questions [1]

      Question 1

      Tell me about your work history and changing jobs. How would you think through if I asked you to reduce tickets by 30%.
      Answer question
      4
      avatar
      Gong response
      5y
      Thank you for bringing this experience to our attention as well as for considering Gong. We strive to create an engaging and timely interview experience for all candidates and it sounds like while some of your interactions with us met those expectations that we still have room for improvement. Understanding how our questions and areas of focus are interpreted by candidates such as yourself is incredibly insightful. Thank you for bringing that to our attention so we can review and reconsider when and how we address career transitions as well as how we circle back with candidates. Thank you again for considering Gong!