I applied online. The process took 2 months. I interviewed at H&M (Toronto, ON) in Feb 2017
Interview
I applied in Dec, 2016. They reached out to me second week of Jan to complete the online assessments which included a Numerical, Verbal and Logical Reasoning tests online. For ITP, they weren't timed, but the amount of time required for you to complete is taken into account. It's a pretty detailed assessment. You should be prepared for various math based question with calculator and all! They reached out to me the week after to schedule a phone interview. The phone interview went very well, Sara was amazing and took her time to go over everything in detail! The interview was all about my personal career experiences and how comfortable I am with the international component and if I had experiences travelling/ living abroad.
I heard back a few days later and since I am from Canada, the next steps of CV/Personality & Timed Case interview was scheduled on Skype which took place mid-Feb. Matilda and Julia interviewed me over Skype for these two separate interviews and they were very sweet and I thought the interviews were both educative and an amazing experience. The Personality interview (1 hour) was basically again about my experience and using that to clarify my strengths, weaknesses, responses for different situations, a country where I can't see myself working in and languages I am comfortable in and such. Finally the case interview (1 hour) was also over Skype, usually its based in Sweden and you solve cases in groups of three I think but for me it was online so just by myself. I was given four questions for the four different functions of ITP (Store development, Leasing, Merchandising, Controlling) and she gave me about 6 minutes to solve each question. You would have to come up with pros and cons and back up answers with logic.
The last step would be a final interview either online again or in Sweden but I didn't make it, was really hoping to as I want to continue working internationally in a corporate retail environment and this seemed like my dream job but oh well, overall a good learning experience! Highly recommended for anyone interested in international retail. Thanks ITP!
Interview questions [1]
Question 1
ONLINE:
If shopping centres were 13% more popular, how many (to the nearest whole number) of those surveyed would prefer to shop at shopping centres?
Sequence based questions.
Most effective responses in situations they state.
CV/PHONE INTERVIEW:
Why do you want to join the program?
Why do you think you are a good fit for H&M?
Languages fluent in
Is there any person that inspires you?
If your last boss was to walk in to the room now, what would he say about your strengths and weaknesses? Would they agree? Would you like to add something more to what they say?
Why retail? Retail experiences?
What was your biggest achievement?
Which ITP function is your top preference? Rank them
What kind of values had you brought from home?
Is there one country where you don't see yourself working?
TIMED CASE INTERVIEW:
Be fluent about pricing strategies, market saturation, market expansion techniques, leasing/ negotiating techniques, production cost, merchandise allocation strategies, supply chain strategies
I applied online. The process took 3 months. I interviewed at H&M (Stockholm, Stockholm) in Feb 2021
Interview
Very long process, after sending a cv and cover letter you take an online test (situational questions, games assessing logical reasoning and problem solving), then you have a recorded interview analyzed by AI, then assessment center, and finally you get your final interview with managers.
The assessment center consists of a group case interview, individual cases and an interview with an hr representative. The cases are all very much industry-specific and regard issues like warehouse management, omnichannel, analyzing data on past sales and discounts.
Interview questions [1]
Question 1
Tell me about a time you positively exceeded your own expectations.
I applied online. The process took 2 months. I interviewed at H&M (Stockholm, Stockholm) in Feb 2017
Interview
1) CV + motivational letter screening. I advise to take care of the motivational letter, which I think is very important.
2) Ability tests (verbal, numerical and logical). There is no time limitation. However, time will be balanced with the tests' score.
3) Telephon interview of about 30 mins. It was an easy-going interview. The person was friendly and kind.
4) Assessment day in Stockholm.
Interview questions [1]
Question 1
1) Who are you? Talk about your self.
2) What are your strengths and weaknesses?
3) Why H&M?