I applied online. After, I received an email asking for the best time to speak with one of their recruiters over the phone. I had two phone interviews, one with one recruiter and another interview with a different one. The first one moved to a new role while in my process so I basically had to start fresh with someone who was going to be there the whole interview process. I don't remember a lot about the first recruiter but the second was personal, friendly and easy to talk to. I didn't feel like I was in an interview just sitting down with someone having a normal back and forth conversation. Then later, I spoke with the hiring manager over the phone and email to schedule a face to face interview in Tulsa at their CS headquarters. He was very passionate about Hilti and seemed to have my best interest at heart. After getting a face to face scheduled I traveled to Tulsa for a different personal reason and was going to meet with them while I was in town. Only the weather didn't cooperate and Hilti sent everyone home the day of my interview due to an incoming blizzard. My face to face interview had to be rescheduled. The hiring manager was very apologetic and told me he would definitely be meeting with me at a safer date and time. He traveled to Houston, TX, where I lived, for a recruiting opportunity at a nearby college campus and I was able to drive and meet with him for a face to face interview. This interview was more formal but still felt very comfortable. Then they flu me to Tulsa to have a face to face interview with the District manager, campus tour, comprehensive testing and a ride along with a current customer service representative on the phones. This was the most formal part of the interview process. After it all I was given my offer letter before I left to return to the airport to head back to Houston. My interview process was by no means a normal interview process for Hilti. I have heard many other stories and mine was the longest. October 2013- May 2014.