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      Elevance Health

      Engaged Employer

      Elevance Health CSA interview

      Elevance Health Interview Question

      CSA Interview

      How do you handle difficult members?

      Interview Answer

      Anonymous

      Jul 28, 2017

      I encourage the member to feel how they feel - frustrated, upset even angry. I ask that they let me assist in getting resolution to the issue. I listen and keep commitments.

      2
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