State Farm Interview Question: How were you able to overcome difficult customers | Glassdoor

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State Farm

State Farm Claim Associate-ILR (Initial Loss Reporting) interview

State Farm Interview Question

Claim Associate-ILR (Initial Loss Reporting) Interview

How were you able to overcome difficult customers

Interview Answer

Anonymous

Aug 5, 2016

By remaining calm, exercising empathy, engaging in active listening and being results driven.

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