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      Humana

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      Case Manager Interview

      Sep 20, 2012
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Humana

      Interview

      I filled out the online application, and was contacted the next day for a phone interview. The "interview" was actually pre-recorded questions where I had to leave a voicemail message after each question. I was contacted again to set up a second phone interview, and picked a date and time. The recruiter was 30 minutes late calling me. Not a difficult interview- she asked questions that could be found on my resume and the application I filled out (job title, length of time at prior job, etc.). At the end, she stated they would like me to come in for a face-to-face interview, and said she would call back to schedule it by a certain date. Well, she never contacted me. I decided to be proactive and left her a message (no response). I called again the next day, and she answered the phone, and scheduled the interview. Very nice person, but can't say she was very professional. I was told the interview would be around 2 hours long. A bunch of us were put in a conference room, and called one by one for our interview. My interviewer was very friendly, very professional, and asked similar questions other people have posted here. She made it clear she was looking for very specific responses to the "scenario" questions. Afterwards, she led me back to the conference room, where I was told someone else would come and take us individually back to the lobby. I thought that was odd, but whatever. When it was my turn to leave, we started walking towards the elevators, but then she motioned for me to go into a room. Since it hadn't been 2 hours, I thought maybe I was going to be interviewed by someone else, but instead she offered me the job, and started going over salary and benefits. I was surprised to be offered the job so quickly, but I happily accepted. I thought the salary was fair, so I did not negotiate.

      Interview questions [2]

      Question 1

      Part of this job is about building trust with the members. Tell me about a time you earned someone's trust, what you did, and how they responded. (be as specific as possible)
      Answer question

      Question 2

      Tell me about a negative experience you had with a patient or patient's family member. What happened, how did you try to improve the situation, and what was the outcome?
      Answer question
      2

      Other Case Manager Interview Reviews for Humana

      Case Manager Interview

      Aug 21, 2023
      Anonymous Interview Candidate
      Florida, MA
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Humana (Florida, MA)

      Interview

      It was a short text message Q & A that didnt get a response back. I think they should follow up and say ‘thank you’ for taking the time, but we decided to go with someone else.

      Interview questions [1]

      Question 1

      They were general questions about experience.
      Answer question

      Case Manager Interview

      Oct 7, 2021
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Humana

      Interview

      Very typical interview. The company seemed interested in asking direct, purposeful questions. It is not clear what the next steps are, but that seems somewhat typical when hiring decisions are being made.

      Interview questions [1]

      Question 1

      Specific examples of previous experience
      1 Answer

      Case Manager Interview

      Jun 9, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Humana

      Interview

      I received an invitation to complete a Montage voice interview screening about 3 wks after applying. The recruiter then contacted me for a 30min interview. It went well and she told me that the hiring managers would call me to set an interview. They called a week and half later. I interviewed with two managers. I was called for a second interview 1 week later then offered the position the next day. It was a great experience from beginning to end. Very organized.

      Interview questions [1]

      Question 1

      why are you seeking a new opportunity
      Answer question

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