John Hancock
Part of Manulife
Engaged Employer
John Hancock Customer Service Representative (CSR) interview questions
Easy interview difficulty
Very positive interview experience
How others got an interview
- 25%In PersonIn Person
- 25%Staffing AgencyStaffing Agency
Interview search
5 interviews
John Hancock interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at John Hancock with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 12 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at John Hancock overall takes an average of 19 days.
- Common stages of the interview process at John Hancock as a Customer Service Representative (CSR) according to 4 Glassdoor interviews include:
Background check: 25%
One on one interview: 25%
Drug test: 8%
Other: 8%
Phone interview: 8%
Personality test: 8%
Presentation: 8%
Group panel interview: 8%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(37) ;
- Business Analyst(30) ;
- Director(29) ;
- Intern(29) ;
- Actuarial Co-op(19) ;
- Analyst(17) ;
- Manager(16) ;
- Software Engineer(15) ;
- Financial Analyst(12) ;
- Internal Business Consultant(12) ;
- Internal Sales Consultant(12) ;
- Sales Support Specialist(12) ;
- Internal Wholesaler(11) ;
- Investment Analyst(11) ;
- Actuarial Intern(10) .
