Kohl's Customer Service interview questions
Updated Apr 25, 2025Difficulty
Easy
Experience
Very positive
How others got an interview
- 29%In PersonIn Person
Interview search
32 interviews
Kohl's interviews FAQs
- Customer Service applicants have rated the interview process at Kohl's with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 68.2% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 10 days to get hired, when considering 32 user submitted interviews for this role. To compare, the hiring process at Kohl's overall takes an average of 11 days.
- Common stages of the interview process at Kohl's as a Customer Service according to 32 Glassdoor interviews include:
Background check: 19%
One on one interview: 18%
Group panel interview: 17%
Drug test: 14%
Skills test: 8%
Presentation: 7%
Phone interview: 6%
Personality test: 6%
IQ intelligence test: 4%
Other: 1%
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