Lush Sales Associate interview questions

Unethical trial shifts used by this company. I applied online and was invited to a group assessment which I passed. After that I was invited to a “trial shift”, basically you are expected to work as an employee with no training or product knowledge for no money. As a company that prides themselves on their ethics, this is nothing short of disgusting - they are exploitative and evil. I failed the trial shift for not being “hands on enough”. I was expected to give a customer a skin consultation, despite having no product knowledge or knowledge of dermatology. Highly dangerous practice, exploiting both the applicant and the customer. Have never returned to this shop as a customer, as I would not wish to have a skin consultation with someone who is not trained in dermatology, never mind someone who isn’t even being paid. Awful store, exploitative and is pretty much modern slavery. Scamming customers and applicants alike. If asked to attend a trial shift, tell them where to stick it!

Group interview with different tasks including a brief interview with the supervisor and manager. One task was with another interviewee where we were given a scenario and had to suggest gift options and the reason why we chose what we did Another task was to prepare a demo using a pre-chosen list of products and talk about these products as though our partner was a customer.