I applied online. The process took 2 weeks. I interviewed at Lyft (Nashville, TN) in Jan 2017
Interview
First a phone interview, which went GREAT! Then the in-person group interview, which also went well, then three 10-minute individual interviews, all of which seemed to go well. Then back to a conference room, where we answered a hypothetical email. I came away feeling like I had the job - my qualifications and work history are beyond reproach...I just this gnawing doubt, though. In the ENTIRE building, there was NO ONE over 40! Probably not even past 35. Sure enough, I didn't get the job. I have a suspicion there's some age discrimination going on there (no pictures of anyone past 40 on their website either - apart from drivers), but life's too short to file a lawsuit...maybe. Seems to be a great company with a major flaw.
Interview questions [1]
Question 1
Name a time you brought someone joy at your last job. (many silly questions like that one)
The hiring process was pretty smooth. I initially applied in may and was given a job offer the next month. I appreciated everyone I spoke with. The hiring team was warm and inviting. I had three rounds of interviews.
Interview questions [1]
Question 1
Standard customer service questions. No curveballs.
I applied online. The process took 2 weeks. I interviewed at Lyft (Nashville, TN) in Sep 2019
Interview
It's 3 part where you're asked to give examples of how you've handled difficult situations. What customer service means to you. Why are you interested in this role and why do you think you'd be a good fit for it.
I applied online. The process took 2 weeks. I interviewed at Lyft (Nashville, TN) in Nov 2018
Interview
Once they email you saying they would like to interview you, you first send in a written response to an email from a driver and they review it and if they like how you responded then they emailed me a link and the time of the interview. Then when you go to the link you join the meeting and you get interviewed by 4 different people including a customer role play. And they also check your internet connection. They also make sure you have a desk, chair and a quiet office space in your home.
