Macy's Guest Service Representative interview questions
based on 2 ratings - Updated Jul 28, 2025
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Macy's interviews FAQs
Guest Service Representative applicants have rated the interview process at Macy's with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Representative roles take an average of 3 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Guest Service Representative according to 2 Glassdoor interviews include:
One on one interview: 100%
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The interview process was straightforward. I only met with my manager. We discussed the role and expectations. No other team members were involved, and the meeting remained focused and brief.
I applied online. The process took 3 days. I interviewed at Macy's (Corte Madera, CA) in Sep 2015
Interview
It was fast and easy. Manager was easy to talk to, I felt very at ease with her. She cracked jokes so that was an ice breaker. I like the people who are working there.
Interview questions [1]
Question 1
Give an example where you had a hard time with a customer and overcame it