Marriott International Front-Office Manager interview questions

Moving from a front desk associate to a management position was relatively straightforward. Since I already knew and was on good terms with management the process was pretty speedy with no real surprises. They did hold an interview asking me several theoretical questions and some questions like: why do you think you'd fit this position, what would you change about the front desk, what would my primary focus be on as a manager, and how would I manage the associates. Having already worked there for some time I was familiar with the team so management went through each member and asked what I thought their greatest strength and weakness was and how I'd help them improve on it.

I applied online. Called for phone interview and received an email to confirm about the group panel interview with Ops Manager and HR manager. All questions were performance based questions where they expected to describe a situation and action plan and end result. Plenty of time was given to answer each questions and the HR was taking notes of all the answers. They had a set of standard questions already. There was also an online assessment test which consisted of 40 questions roughly. No timer or warning during the test, so there was no indication of how much time left etc. Overall it was a good interview. I received a letter two weeks later. Unfortunately they went with someone internal.