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      NIKE

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      Customer Service Interview

      Sep 17, 2012
      Anonymous Interview Candidate
      Hillsboro, OR
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 8 weeks. I interviewed at NIKE (Hillsboro, OR) in Sep 2012

      Interview

      Attending a group Information Meeting specifically for the North America Customer Service Divisions of Nike. I was referred by a current Nike colleague and due to this internal contact I received an invitation to this formal meeting. This was only their 3rd group meeting.

      Interview questions [2]

      Question 1

      You have ann opportunity to submit 5 resumes and to answer 5 questions within 5 minutes with each person. They call this "speed interviewing" - similar to speed dating in my analysis. They asked the following questions: 1) Why do you want to work at Nike, 2) Do you have any additional questions, 3) What is your biggest achievement..... next step is that guests are rated, then phone interviews and lastly panel interviews.
      Answer question

      Question 2

      They spend the first hour and 45mins reviewing Nike and the Customer Service Dept. as a whole. Very high level summary. Then last part is speed interviews. You get to hear from managers and actual ASR and CSR employees. My suggestion is to have some great follow up questions to pick from. Also note, contract employees are involved too.
      Answer question
      4

      Other Customer Service Interview Reviews for NIKE

      Customer Service Interview

      Nov 22, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at NIKE

      Interview

      It was longer than I expected but it was good. I didn’t expect the hiring process to be as long either. I know they are a big company but it took too long to even here a reply from them.

      Interview questions [1]

      Question 1

      What does your work life balance look like?
      Answer question

      Customer Service Interview

      Oct 24, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 1 week. I interviewed at NIKE

      Interview

      The interview was straight forward and the basic who are you questions and what can you bring to the company. In addition they asked questions about your background experience and how they relate to the current position. They also gave me an overview of the day to day operations.

      Interview questions [1]

      Question 1

      Why do you want to work for Nike?
      Answer question

      Customer Service Interview

      Aug 18, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at NIKE

      Interview

      Group interview at first and then a one to one interview. If you get through the group interview then you will most likely get the job as they want to see you arn daicuss starting dates

      Interview questions [1]

      Question 1

      Why do you want to work for Nike
      Answer question