I applied online. I interviewed at Nationwide (Columbus, OH) in Aug 2012
Interview
Standard call center process. Applied online and received an attachment from HR requesting to fill out a questionnaire asking questions like, "What makes you qualified for the job?" Then shortly, recived a link to take a three part assessment test. Interviewed a couple weeks later in front of two supervisors.
Interview questions [1]
Question 1
They gave me cards with some words on them, like "loyal" "accountability" and you had pick three out of twelve or so cards and explain why you picked those three cards.
I applied through a staffing agency. I interviewed at Nationwide
Interview
It was a relaxed environment. Everyone was very welcoming. It was supposed to be three people interviewing me but it ended up be in my two. I after the interview I was able to shadow the position after I was offered the position.
I applied online. The process took 2 weeks. I interviewed at Nationwide (Des Moines, IA) in Apr 2016
Interview
Straight forward. They are looking for you to answer questions in a specific SMART format where you start with a previous situation you've had and what you did in that particular situation.
Interview questions [1]
Question 1
Name a time you've had to overcome adversity at work and how'd you resolve it?
I applied through a staffing agency. The process took 2 weeks. I interviewed at Nationwide
Interview
The first half of the interview was a shadowing of a tenured representative to give an idea of the type of work I would do on a daily basis. You sign confidentially paperwork to agree that you will not share information. It was an excellent opportunity for me to ask about the systems and the type of management I'd be working with. About 30 minutes into the shadow, they will come get you for the actual interview. I sat with two individuals whom asked basic interview questions. They were both very personable and used the S.T.A.R. method of questioning.