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      Member Service Representative I Interview

      Feb 14, 2014
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Nationwide (San Antonio, TX) in Feb 2014

      Interview

      Applied on line then Received an email telling me to take the assessment for this position. I took the assessment the same day. The following day I received an email from one of the recruiters saying she passed my information on to another recruiter who will contact me to schedule a phone interview. In about 3 hours after that email, I received a phone call and the recruiter wanted to interview me right away. The interview lasted about 5 minutes and I was told right there and then I made it to the second round. My second interview date was schedule for the following week.

      Interview questions [1]

      Question 1

      Most of the questions was situational questions. Like tell me about a time you went above and beyond for a customer? Tell me about a time you made a mistake and what did you do to correct it?
      1 Answer