I applied online. The process took 3 weeks. I interviewed at Oregon Health & Science University (Portland, OR)
Interview
The entire process is very impersonal. You must take a written quiz first then a hands on test demonstrating help desk phone skills, hardware assembly skills, mac and windows troubleshooting skill. if you pass all that you will be given a final panel interview of around 10 people
Interview questions [1]
Question 1
describe a situation where you were tasked a problem that you did not know the answer to a solution and how you managed to deal with it
