I applied online. The process took 1+ week. I interviewed at Penske Truck Leasing (Knoxville, TN) in Jun 2012
Interview
First I applied online. In addition to attaching my resume, there was a quite lengthy personality assessment/quiz. After that I was invited to the local branch for a sit down interview with the Branch Manager, Rental Manager, and Lease Sales Rep. It was a relatively informal interview (although I did wear a suit, which was fine). This business is all about working with people - for my branch at least I'd suggest keeping that in mind. They need to know you're calm under pressure, are personable and approachable, and can handle conflict respectfully.
Interview questions [1]
Question 1
Give me an example of a time a customer brought a complaint to you, how did you handle it?
I applied through other source. I interviewed at Penske Truck Leasing (Little Rock, AR) in Nov 2020
Interview
Very relaxed. You will interview with the District Rental Manager, area rental manager and district manager. If you started out as a management trainee, interview will be focused around your performance as an MT and your plan to be successful in the new role regarding prospecting, cold calling, etc.
I applied online, which was pretty easy; got a phone call week later and scheduled a time. The interview was very laid back and the questions were directed to my past experiences handling a fast paced environment and learning things on the fly.
Interview questions [1]
Question 1
How do you handle situations when you are frustrated with a customer?