Progressive Insurance Interview Question

Please explain a time when you were required to use multiple systems.

Interview Answer

Anonymous

Nov 20, 2013

I had no idea what the purpose or meaning behind this question was at the time but have since learned that the position I applied for requires sometimes 5 different applications on one call and the purpose of the question was to see if you feel comfortable navigating through multiple systems. Also, I have since learned that is okay to ask the interviewer what behavior the question is in reference to to help you provide a direct answer. My answer was all over the place because it didn't seem to relate to any of the other questions I was being asked. It just really seemed out of left field and there was no explanation to go along with it.