I applied online. The process took 6 weeks. I interviewed at Progressive Insurance in Mar 2012
Interview
The phone interview and the 1 on 1 was the same. Same questions too (they have a script and they MUST use it as is) but you are expected to come up with different scenarios to illustrate your point.
They use behavioral type interviewing and they tell you ahead of time. Make sure you do your research about this type of interviewing and prepare your answers ahead of time.
Interview questions [2]
Question 1
Tell me about a time you had to face a difficult customer and how did you handle it.
I interviewed at Progressive Insurance (Richmond, VA)
Interview
It takes about a month to hear back. You fill out the application and then you have to take an assessment. After that you’ll get a email to do a video interview. The. You will get a phone interview. If you are selected you then have to do a background check and work history check.
Applied online, received email to do online test, then email to do virtual interview. Still waiting to hear back. It has only been a few days so hopefully something next week.
Interview questions [1]
Question 1
Tell us about a time you had to make a quick decision with conflicting information.
I applied online. The process took 1 day. I interviewed at Progressive Insurance (Jersey City, NJ) in Dec 2022
Interview
Very straight forwards. Asked a lot about past sales experience and ability to deescalate situations. They seemed to be very friendly and people oriented. I loved how straight forwards the whole process was and would recommend them to anybody.