I applied online. The process took 1 week. I interviewed at Progressive Insurance in Feb 2015
Interview
Step 1: applied online
Step 2: Emailed to take the online assessment
Step 3: Emailed to set up phone interview
Step 4: Phone Interview
Step 5: In-Person interview is next but I will be updated by the end of the week on my status
I can definitely say that this was one of the best interview experiences I have had. The person I talked to was very personable and made it feel like we were having more of a conversation between 2 friends about my past experiences. They set the expectation for how the interview process is going to go as soon as you answer the phone. You already know that the interview style is going to be target selection based after you schedule your phone interview and that you need to use the STAR method to answer your questions efficiently. I process was very easy and painless. I was initially very nervous going into the interview, but at the end I was extremely confident in the connection I made with the recruiter. She told me that she had a few other ppl she had to interview but she will be back in contact with me on Friday to let me know my status so we could schedule an in person interview. I hope that means I will get it. I will update this when I get my answer.
Interview questions [1]
Question 1
Tell about a time that you received constructive feedback. How did you handle it and what was the outcome?
Thanks for providing your feedback. We do use the STAR method during interviews, and make sure to provide details on our website: https://www.progressive.com/jobs/interview-faqs/. From your review, it looks like you received an offer. Welcome to the the Progressive family! -KH, Recruiting
Other Claims Adjuster Trainee Interview Reviews for Progressive Insurance
I applied online. I interviewed at Progressive Insurance (Colorado Springs, CO)
Interview
Met the minimum requirements, then I got a link to the four part assessment. Once I passed the assessment, almost right away I got an invite to a HireVue interview. Finally, I got to interview with real people.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
It was a fairly lengthly process which involved the application, an assessment, pre-recorded one way interview, and a live virtual interview. Asked behavior-based STAR questions. It was extensive with at least 10 questions.
I applied online. The process took 3 weeks. I interviewed at Progressive Insurance (Allentown, PA) in May 2026
Interview
The interview process is extensive, there are several levels after applying for the position. Initially there are several questions to answer followed by a video interview with Behavioral questions to be answered in their STAR format (Situation, Task, Action, Result) followed by the following interview with an actual manager. This interview was also answering additional behavioral questions in the STAR format and answering several other questions. After all was said and done. I received an e-mail informing me they went a different direction.
Interview questions [1]
Question 1
Why are you interested in becoming a Claims Adjuster, and why Progressive?