I applied online. The process took 3 days. I interviewed at RBC (Burnaby, BC) in Oct 2021
Interview
I applied it online and received a phone interview call from the branch manager the next day. The branch manger called me back later and would like to schedule a video interview two days after.
Interview questions [1]
Question 1
They asked questions related to the role and you need to be very specific to the example.
A short HR phone screen followed by an in-person interview with two branch managers. It involves behavioural questions and questions about specific experiences on the resume. There might be a role playing element in the in-person interview.
Interview questions [1]
Question 1
Why RBC? Why this role? What's the one time you went above and beyond to ...?
the interview is easy. 1st with HR, 2rd with a branch manager. Most questions are behaviour questions and experience related to customer services and sales. The interview is quite quick, just 15-20 minutes
Interview questions [1]
Question 1
Do you have sales experience?
Tell me about a time you deal with a frustrated client
The interview includes 2 rounds: 1st round with HR, 2nd round with branch manager. You need to have IFC certificate for the position, but actually they don'r use this one
Interview questions [1]
Question 1
background for 1st round, and behavior questions for 2nd round