I applied online. The process took 2 weeks. I interviewed at REI in Apr 2012
Interview
My interview was a group interview that started with about 15-20 people. They called back about 10 of us for the position. The interview itself was pretty laid back. It began with all of the interviewees in a room with a panel of upper-level employees and management asking questions and breaking off into groups to do projects. It felt more like an audition than an interview. It was a fun way to interact with established employees and interviewees alike. To my understanding, they are now hiring on an individual basis, and the training has gone downhill since I started, at least at my store.
Interview questions [1]
Question 1
In one of the group exercises we were supposed to design a piece of gear that would be innovative and new to the industry.
I applied online. I interviewed at REI in Apr 2026
Interview
Online interview. After viewing question, you get 30 seconds to think and then must record an answer. You get 2-3 min per answer. If not satisfied with your first recorded answer, you have two more chances to re-record, and can then choose which of the three recordings you wish to submit. Five questions total. After this video interview, you may be offered a virtual or in-person interview with real people.
Interview questions [1]
Question 1
Tell us about a time you made adjustments to your department/store/shop to increase customer satisfaction, how you recognized the opportunity, created your plan, and measured its success.
I applied online. I interviewed at REI (Maple Grove, MN) in Sep 2025
Interview
I was asked to record a couple videos where I talked about myself, my strengths and good customer service. Afterwards I got invited to an online interview with 4 other people and 2 interviewers. They mostly asked “tell us about a time” questions.
Interview questions [1]
Question 1
Tell us about a time you dealt with a difficult conversation at work.
I applied online. I interviewed at REI (Phoenix, AZ)
Interview
After applying online, I got a notice of pre-recorded interview after a week. I had 5 days to complete the pre-recorded interview. I had to answer 5 different questions. I was able to record 3 times for each question.
Interview questions [1]
Question 1
Q. Please tell us about yourself and why do you want to work at REI.
