I applied online. The process took 2 days. I interviewed at Ross Stores in Apr 2012
Interview
Applied on a Friday, received a call/phone interview the following Monday. I was asked questions on why I applied at Ross, availability, position desired, etc.
At first interview, I was asked the usual retail questions, Why Ross? Example of when you handled an irate customer. Describe a time when you were experienced high customer traffic, and the outcome of how you dealt with it.
They explained the company's business model, which was nice, and advancement opportunities available to me with my past experience.
Interview questions [1]
Question 1
How would you handle high customer traffic in the store?
Fast and easy! They mainly asked about my previous work experiences and my availability. They also asked what great customer service is like to you and why I would be a good fit to the company.
I was interviewed over the phone and than asked to come in person. So I could meet the team and talk to them. It wasn't too hard but it was kind of a waste as I didn't get a call back.
I applied online. I interviewed at Ross Stores (Elkton, MD) in Jul 2025
Interview
Basically new store and u got email telling you when oration wooukd be gave you date time location and u meet 3 managers there u filled out application on line then they woukd send u email if ur hired then give you location for interview