Call with HR, call with Manager
Applied one year later to another role, and HR is completely useless and not professionnal. sending copy and paste messages that makes no sense.
Interview questions [1]
Question 1
Basic questions.
About who you are. What you have done. Why them. How do you see yourself
Dear Sender,
It's difficult to comment since there are no details on why you are unsatisfied with the process. However, we wish you the best of luck with your future career opportunities.
Yours, the Semrush Team
Other Customer Success Manager (CSM) Interview Reviews for Semrush
The process was thorough and efficient, though occasionally lengthy. However, it was ultimately worth it as I had the chance to meet several members of the team, which was a truly pleasant experience overall.
I applied through a recruiter. The process took 1 week. I interviewed at Semrush (Sydney) in Aug 2024
Interview
Interview with the recuiter, jumped straight in with not a lot of clarity around the role and what they were looking for. Felt as though this might have been the first time interviwing for a CS role and the company didn't have a clear idea of what was needed in the APAC market.
Interview questions [1]
Question 1
Tell me about a time you were required to save an account from churning and how did you approach that conversation.