Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied in-person. The process took 1 week. I interviewed at Sephora in Aug 2018
Interview
2 stage process and you should be familiar of makeup brands and products offered there. longer interviews but the interviewers were really nice and made me feel comfortable. look up Sephora's 7 values and think of questions that they could ask around that (behavioural)
Interview questions [1]
Question 1
What was one time that someone did not respect you and how did you respond in return?
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.
