HR was supposedly too busy to take the call, so I spoke with someone else on the team who seemed to have no interest at all and came unprepared. Only asked to go over my resume and asked me nothing else. I tried to engage with the interviewer by asking many questions, and only received generic, bland answers, which gave me the impression they didn't really like their job that much, nor did they care about the company the worked for. I left the call with a pretty bad impression of the company, which is unfortunate because I really thought Sephora was a nice place to work for.
I applied in-person. The process took 2 weeks. I interviewed at Sephora (Singapore)
Interview
I applied through their website and HR contacted me one day after my application date. The process was straightforward: a first round with HR, followed by a second round with the Hiring Manager. Both sessions went well, and the Hiring Manager even asked about my earliest onboarding date.
One day after the interview with the Hiring Manager, HR called me and shared very positive feedback from the Hiring Manager, mentioning that they would follow up soon with an offer after internal alignment. This gave me strong hope, and I even started preparing for onboarding.
One week later, there was still no update. I followed up, and HR asked me to wait. At that point, I already sensed that I was not selected.
After waiting another two weeks, I emailed to ask whether I could close the process on my side. HR again asked me to wait and promised an update within one week, which eventually resulted in a rejection.
It seems that post-interview feedback is part of Sephora’s standard process, so candidates should not place too much hope on positive feedback alone. In my experience, if there is no follow-up within a week, it usually means you are not final candidate.
Interview questions [1]
Question 1
Describe your past experience and how you handled some scenarios
All remote interviews
1. Phone screening with recruiter (typical behavioral questions about strengths/weaknesses and culture fit)
2. Video call with Hiring Manager
3. Multiple calls with team members and adjacent roles
4. Hiring Manager call
Phone screen with recruiter is as far as I got. Asked normal questions, gave overview of interview process and role requirements, said I was qualified, would hear by end of the week if hiring manager wanted to meet, then got ghosted.
Interview questions [1]
Question 1
Tell me about yourself. Why leaving current role. Experience in digital role.