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      Customer Success Specialist Interview

      Sep 21, 2021
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at SimplePractice

      Interview

      Lengthy process, preliminary phone screen, followed by detailed questionnaire to test your writing and ability to guide someone step by step. Took months to complete process, ended up going with someone else because I didn't provide a lengthy response to a question.

      Interview questions [1]

      Question 1

      Tell us more about yourself
      Answer question

      Other Customer Success Specialist Interview Reviews for SimplePractice

      Customer Success Specialist Interview

      Mar 22, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at SimplePractice

      Interview

      The interview process is made up of 4 rounds. A phone interview with the recruiter, an assignment, a video call with someone in the customer success department, and then a panel. I only made it to the second round and then got declined. I spent a good bit of time on the assignment, got no feedback and then got a generic email decline. The recruiter was late to our phone interview. The pay range is pretty low compared to other tech companies in this industry.

      Interview questions [1]

      Question 1

      What do you know about SimplePractice? Tell me about yourself
      Answer question
      4
      avatar
      SimplePractice response
      2y
      Alert: There have been recent reports of fake job posts and recruiting scams claiming to be SimplePractice. Please be extra cautious when you’re applying and interviewing for our roles. Here’s how you can protect yourself against a scam: We never ask candidates or new hires to send us money. If you encounter this, do not pay. This is a scam. Cross reference SimplePractice jobs you find on third-party websites with jobs listed on our Careers page. Only apply for jobs through our Careers page. Do not engage with anyone posing as a SimplePractice team member in group texts. Do not engage with anyone using “team” or “teams” in their email address (e.g., @simplepractice.team, @simplepractice.work). Our real emails will be in the format of name@simplepractice.com. If you think you may have been targeted by scammers disguising themselves as our employees, reach out to our Talent team members on LinkedIn. Please review this FBI Press Release for more information and guidance on how to prevent and report being a target of a fake job scam.

      Customer Success Specialist Interview

      May 31, 2022
      Anonymous Interview Candidate
      Monterey Park, CA
      No offer
      Negative experience
      Easy interview

      Application

      The process took 1 week. I interviewed at SimplePractice (Monterey Park, CA)

      Interview

      4 steps involved. Pretty standard. Only made it to step 2 which is the assessment test. It was honestly the easiest test but for some reason, I was disqualified for not having the right answers? If only I can share what my answers were. So ridiculous.

      Interview questions [1]

      Question 1

      Tell me about yourself. All the basic standard questions
      Answer question