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      SoCalGas

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      Customer Service Representative Interview

      Aug 23, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 months. I interviewed at SoCalGas

      Interview

      The interview process was lengthy, drawn out, and a waste of time. There was a very short period of time that someone could apply for this position. Then you were prompted to take a psych evaluation - this evaluation was anywhere between 30 min - 90 min and it was unnecessarily lengthy. You moved onto the second portion fairly quickly if you passed the psych evaluation. The second half was another test that put you through simulations, scenarios, and math questions - again, lengthy. All of this took dedicated time and effort, but NO ONE contacted me and I had absolutely NO INTERACTION with a single Human Resources representative. It almost made it feel fake and like a simulation. This whole process was completed back in March of this year and I was told to wait to hear for physical interview windows. I finally received an email today (now in August) that they will no longer be conducting interviews until early 2025 - ridiculous. It is a shame, because the Socal Gas Co. is a very reputable company to work for and I expected more professionalism.

      Interview questions [1]

      Question 1

      How patient can you be?
      Answer question

      Other Customer Service Representative Interview Reviews for SoCalGas

      Customer Service Representative (CSR) Interview

      Jun 12, 2023
      Anonymous Interview Candidate
      San Dimas, CA
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at SoCalGas (San Dimas, CA)

      Interview

      interview during the covid time, it was through windows TEAMS, the interviewer was a sub for someone else, didn't even bother to open her camera and she left the conversation without noticing me poor professionalism

      Interview questions [1]

      Question 1

      Describe a Difficult Situation You Encountered in Your Work Experience and How You Overcame It
      Answer question

      Customer Service Representative Interview

      Aug 9, 2021
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 months. I interviewed at SoCalGas (Los Angeles, CA) in Aug 2021

      Interview

      Since it is Covid, the test instructions were emailed to me. I took part in one test and I am waiting for the results. I was really nervous to the point of shaking. If I would have been able to relax I am sure I would have done better.

      Interview questions [1]

      Question 1

      I have not received an answer whether I passed or not. No interview yet.
      1 Answer

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